We are hiring a Customer Care Representative to handle customer inquiries, provide product/service information, and resolve issues efficiently. The ideal candidate should be friendly, patient, and able to communicate clearly.

Responsibilities:

• Answer incoming calls, emails, and chats from customers

• Provide accurate information about products and services

• Resolve customer complaints in a timely and professional manner

• Maintain customer records and update databases

• Follow up with customers when necessary

Requirements:

• Minimum Intermediate or Bachelor’s degree

• Good communication skills in English and Urdu

• Basic computer skills (MS Office, typing)

• Previous customer service experience is a plus

• Ability to stay calm under pressure and handle multiple tasks