Place of Work

WaterAid in Pakistan (based in Lahore with frequent travel to the member urban utilities in large cities of Pakistan)

Reports to

Direct reporting to Chairman Steering Committee of Pakistan Water Operators Network with additional reporting to Manager Urban Programme, WaterAid in Pakistan. Administrative Reporting to Principal Al Jazari Academy, Lahore

Responsible for

Implementing the agenda and objectives of P-WON in Pakistan through providing strategic guidance and best coordination among PWON members

Grade

G-3b

1.Role of Position in the Organization

The Government of Pakistan recognizes clean drinking water and sanitation as a basic human right by supporting UN General Assembly resolution, passed on 28th July 2010. In most of the urban areas of Pakistan, urban poor is often left without access to formal WASH services by the municipalities or various service providers such as water and sanitation authorities/ water and sewerage boards. Even when people living in informal urban settlements are able to access such services, these are often inadequate in terms of service levels, quality as well as in quantity. Such problems are more evident in informal peri-urban and urban slum settlements, where residents face the multiple challenges of high costs for the services related to water and sanitation from vendors in terms of high connection fees and bills, hidden costs of connections (road digging, materials etc), block tariffs that penalise re-selling, and time constraints due to manual transportation. P-WON is a network of eleven urban utilities, established in 2011 by WSP/WB, GoPunjab and UNHABITAT and is operating in mega/large cities of the country.

Coordinator P-WON will be working closely with P-WON member utilities and support in following four broader areas;
Introducing the element of accountability and transparency in the utilities

Institutionalizing the performance benchmarking in the utilitiesIncreasing the consumer base of the utilities by bringing the residents of the urban informal settlements into consumer base network

Increasing the revenue generation and bringing the utilities to a business development model

2.Reporting Line

The position lies in the category of Pakistan Country Programme (National Staff). The individual holding the position of Coordinator P-WON will report directly to the Chairman Steering Committee of Pakistan Water Operators Network with additional reporting line to Manager Urban Programme-WaterAid in Pakistan. The position is based in P-WON secretariat located in Government of Punjabs Al Jazari Academy, Lahore and will be administratively reporting to the Principal of the academy.

3 .Key Working Relationships Internal:

Members Advisory Committee and Steering Committee members of P-WON. External: Donors in Urban Water and Sanitation, Water and Sanitation Alliances/Networks at Regional/Global level, Consultants, Provincial intergovernmental agencies related to urban development, City Governments/Municipalities, Sector stakeholders, Private companies, City Forums and NGOs where required.

4. Specific Job Description

Under the leadership of Chairman of the steering committee, P-WON specific responsibilities are grouped under three main categories and listed below:
A.Programmatic

i.Provide clear strategic support to the P-WON, ensure continuous attention to the optimal achievement of its overall objectives, oversee further expansion and development of memberships, liaise with national and regional partner institutions/networks, and recommend new initiatives.
ii.Periodic data collection from water utilities, its analysis and trends assessment, and assist in developing a concrete & realistic business plan to compliment the smooth operations/activities of program.
iii.Design the P-WON action plan, the annual work programme (based on the business plan and review existing business plan if required), and the consolidated budget to carry out different activities of P-WON depending upon the already developed annual work plan.

B.Financial

i.Develop a strategy for mobilization of finances and get it approved from Steering Committee.ii.Mobilize funding resources to plug the fiscal gap and to finance business plan activities.iii.Keep track on financial transactions of P-WON and periodically report to SC.

C.Operational and Communication

i.Develop clear operational procedures for P-WON, its membership, training nomination & contributing to the sustainability aspect of the network.

ii.Take lead in making the secretariat operational by carrying out day to day routine, as well as key strategic activities.

iii.Implement the business plan activities and maintain a complete record of proceedings and follow up on agreed actions.

iv.Organize and prepare steering committee meetings, draft the proceedings, and follow up on the implementation of decisions. Identify and Analyze strength of each member utilities, Compile knowledge products and resource persons with expertise on specific issue for wider dissemination among the member utilities, plan/organize site visits or training to share good practice among members, and develop consultation system for members to access to resource persons.

v.Active liaison with provincial governments, utilities

vi.Compile knowledge products for wider dissemination among the member utilities.

vii.Active liaison with provincial governments, utilities, media, CSOs and private sector to promote business agenda for P-WON

viii.Promote P-WON both within Pakistan (to secure the participation of utilities in the P-WON activities) and outside the region (to encourage more financial partners to join the P-WON and for learning between regions)

ix.Develop and implement a partnership with other water networks like PERSPAMSI (Indonesian Water Operators Network) for gaining the capacity to implement national and international WOPs. Closely work with the Al Jazari Water & Saniattion Academy Lahore for the capacity building of national WOPs and report the good practice and crucial problems, resource parsons of utilities to principal of the academy to review and improve the training contents in the academy

x.Closely work with the Al Jazari Water & Sanitation Academy Lahore for the capacity building of national WOPs and disseminate knowledge on good practices

xi.Ensure that all stakeholders receive regular communications, along with the annual report. Share & Document best practices amongst members and develop pool of Resources as Digital Library

xii.Develop and maintain strong relations and efficient coordination with various partners, including donors, governments, participating utilities, and other partners.

xiii.Prepare briefing materials for high level delegations

xiv.Prepare reports, as required based on the timely submission of inputs from key international national and regional partners as well as in collaboration with relevant WASAs

xv.Responsible for maintaining a network of communication between the key UN agencies operating at the regional level as well as with key NGOs.

xvi.Develop a functional partnership with, in order to build on the networks and institutional structures already set in place. A key tool in this regard will be the facilitation and support of periodic Steering Committee meetings, as well as to support the broadening of information through situation updates and newsletters.

xvii.Design and implement a simple monitoring and evaluation system for PWON activities.

xviii.Facilitate a constant dialogue with donors on the overall funding / resource status of the PWON programmes in close collaboration with all partners. Responsible for organizing periodic meetings with donors as well as facilitating and preparing appropriate briefing materials for visiting delegations.

xix.Ensure regular updating of P-WON website including performance Indicator Data Updating on Web site on regular basis.

xx.PWON Web site & Quarterly News Letter.

xxi.Serve as a Trainer in Courses.

D.Reporting

i.The incumbent will be submitting monthly reports to Chairman Steering Committee (P-WON) and Manager Urban Programme WaterAid in Pakistan. In addition Quarterly Progress Reports would also be shared and disseminated among the steering as well as advisory committee members.