| Job Title: |
|
Sales Agent - Call Centre |
| Category: |
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Telemarketing |
| Total Positions: |
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2 |
| Job Location: |
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Lahore |
| Gender: |
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Female |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
Fresh |
| Salary Range: |
|
PKR 25,000 to 30,000 per Month |
| Apply By: |
|
Sep 5, 2020 |
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| Job Description: |
- Answer incoming calls and respond to customer’s emails
- Other duties as assigned
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
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| Company Information |
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Company Name: AffinityVibez Pvt Ltd
Company Description:
We Listen And Resolve! AffinityVibez is the finest business management consulting firm based in Lahore, Pakistan. With in-house recruitment services, protection from data breaches, forecasting of your budgets, digital marketing, web solutions, and other inspection and auditing with the QA department, every expert is available 24x7. You can connect with us virtually; we will handle all your queries. We provide services to our partners and clients globally. Our pro teams have successfully served various industries with these services. The top-tier examples are London Motor Sports, Universal Livestock, Plaza Chauffeurs, DigitVibez, Continental car hire, and others. We are here for your assistance if you have strategy and planning issues.
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