Recruitment and Selection

• Coordinate and support all aspects of the recruitment and selection process of staff ensuring good HR practice and transparency are adhered to


• Perform all administrative functions of the recruitment process including preparation of VAFs, job description development, recruitment planning, advertising, and short-listing, selection interviews and tests, job offers, reference checks


• Participate in the interview panel for the selection of national staff positions


• Keep applicants/interviewed candidate informed of the status of the recruitment process


• Distribute offer letter, contracts and other official communication to field staff; arrange for their signing by staff, and ensure staff filling is updated.


• Processing of the payroll information,  ensuring that all information is accurate


• Assist HRM in assessing staffing requirements i.e. development of team structures/organograms and the most cost-effective way in which to achieve them.


• Assist in coaching and training all staff involved in recruitment in best practice and equal opportunities.

Policy and Advice

• Advice and support Line Managers and staff on  HR policies and best people management practices including appraisal, staff development, discipline, and absence under Merlin policies and legal requirements


• Ensure appraisals are done and proper records are available in hard and soft copies


• Ensure that Pakistan’s  HR policies and procedures are communicated to all staff and complied with 


• Contribute to the design and delivery of HR training sessions for staff on relevant policies and procedures


• Manage staff welfare policies including health insurance claims

HR Systems and procedures

• Ensure the maintenance of an effective reporting system.


• Maintain an effective HR database and filing system, with proper files maintained for each staff member, both manually and electronically while maintaining confidentiality.


• Maintain a leave tracking system which allows HR to effectively manage to leave for national staff as appropriate


• Ensure timesheets are completed and signed by all staff and forwarded to Islamabad monthly


• Responsible for updating (on a monthly basis) and proper tracking of all staff contracts, alerting their line manager, when contracts are close to expiring (at least 30 days in advance) or extensions need to be issued

Learning & Development

• With the support of the HR Coordinator, Islamabad, identify the training needs of staff and contribute to the establishing a training plan based on needs and available resources

Employee Relations

• Provide support to all managers and staff regarding staff relations and grievance and disciplinary issues Responsible for the accurate and filling of all employee grievance/disciplinary issues and where necessary consult HR Islamabad for support.


• Responsible for the accurate and filling of administrative procedures concerning local employees and send to Islamabad office eg grievance/disciplinary cases, resignations, etc.

General – includes but not limited to:

• Ensure all filing systems are updated regularly;


• Ensure the smooth and timely dissemination of information and advice on queries related to human resources.


• Manage all insurance-related issues for staff


• Other administrative tasks as delegated by supervisor